Our Address: 226 Skylar Dr., Lewisburg, WV 24901

PRIVACY POLICY

Integrative Health Medical Group is committed to protecting patient privacy. This page explains how we collect, use, and safeguard personal and health information in compliance with HIPPA and all applicable laws.

Privacy Policy

Effective Date: October 23, 2025

Integrative Health Medical Group respects your privacy and is committed to protecting your personal health information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or receive services at our clinic.

1. Information We Collect

We collect personal and health information only as necessary to provide quality medical care and manage our practice operations. Information may include your name, date of birth, address, phone number, email, medical history, treatment notes, insurance information, and billing details. We may also collect forms or documents submitted electronically or by fax through our electronic health record (EHR) system. We do not sell, rent, or share your information with any third parties for marketing purposes.

2. How We Use Your Information

Your information is used to provide medical diagnosis, treatment, and follow-up care; communicate with you about appointments or health inquiries; maintain accurate medical records; process billing and insurance claims; and improve our services and clinic operations.

3. Electronic Health Records (EHR)

Integrative Health Medical Group uses a secure, HIPPA-compliant electronic health record system. Our EHR includes digital faxing capabilities for medical records and forms, electronic forms for consent and record requests, and controlled access for authorized users only. All records are encrypted and protected with industry-standard safeguards to ensure your information remains private and secure.

4. Website Data

When you visit our website, limited non-personal information may be collected automatically, such as browser type, operating system, device type, pages visited, time spent, and referring links. This information is used only to improve website performance and user experience. We do not track individual users or collect sensitive data through the website.

5. Cookies

Our website may use basic cookies to support site functionality, such as form submissions and user preferences. You can disable cookies through your browser settings at any time.

6. Email and Contact Forms

If you contact us via email or through the website’s contact form, the information you provide (such as your name, email address, and message) will be used only to respond to your inquiry. Please do not include sensitive health information in website forms or general emails.

7. Data Protection and Security

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. All staff members are trained in HIPPA compliance and patient confidentiality.

8. Third-Party Services

Our website may include links to third-party websites, such as insurance carriers or medical resources. We are not responsible for the privacy practices or content of those sites.

9. Your Rights

You have the right to request access to your medical records, request corrections to your information, request restrictions on certain uses or disclosures, and receive a copy of this Privacy Policy and our HIPPA Notice of Privacy Practices. Requests can be made by contacting our office directly.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our operations or legal requirements. Updates will be posted on this page with a new effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Integrative Health Medical Group
273 Anderson Estates Road
Lewisburg, WV 24901
Phone: (863) 840-6499
Email: wadesmith@integrativemedicalhealthgroup.com